Before admission

How patients should check eligibility for surgery or IPD

Empanelment eligibility can depend on the patient category, card validity, referral rules, package approval, medical indication and current scheme policy. Please confirm benefits with the hospital desk before final admission or surgery planning.

1. Share documents

Send or bring your card, ID proof, employee or beneficiary details, previous treatment papers and doctor advice so the billing desk can verify the panel route.

2. Get approval

Cashless or panel treatment may require referral, pre-authorization, package approval or written permission before IPD admission or eye surgery.

3. Plan admission

After clinical evaluation and approval guidance, the team coordinates surgery date, admission documents, consent, discharge papers and claim support.

Empanelment with Vision Care

Government, institutional and TPA panels

The following list is based on the empanelment document shared by the clinic. Some validity entries are scheme-linked or should be confirmed with the billing desk before treatment.

S.No.	Panel / TPA / Scheme	Validity from / status	Patient note
1	CGHS	29-04-2026	Government empanelment; confirm referral and package requirements.
2	Ayushman Bharat	29-06-2023	Eligible beneficiaries should carry Ayushman card and ID proof.
3	PHQ	Confirm at desk	Panel coverage and documentation should be verified before admission.
4	Railway	19-09-2025	Railway beneficiaries should confirm referral or entitlement process.
5	BSNL	01-04-2025	Carry employee, pensioner or beneficiary records as applicable.
6	Additional government panel	16-04-2024	Name is not clearly readable in the shared document; confirm with reception.
7	NIFT	13-03-2020	Institutional beneficiary details may be required.
8	ESIC	Confirm at desk	ESIC patients should check referral and eligibility documents before visit.
9	UIDAI	03-03-2023	Carry ID proof and scheme or employment documentation.
10	HUDCO	30-03-2022	Panel terms should be confirmed for OPD, surgery and IPD use.
11	School of Planning and Architecture	Confirm at desk	Institutional authorization may be needed.
12	CRPF Ayushman	31-08-2023	Beneficiaries should carry CRPF Ayushman documents and ID.
13	Additional institutional panel	24-04-2024	Name is partly hidden in the shared document; confirm current eligibility.
14	EPFO	03-05-2023	Employee or beneficiary paperwork may be required for approval.
15	AI Assets Holding Limited	29-05-2023	Panel treatment depends on entitlement and current approval rules.
16	TRAI	As per CGHS	Coverage follows CGHS-linked terms where applicable.
17	Central Warehousing	As per CGHS	Confirm CGHS-linked process and documentation.
18	CBSE	As per CGHS	Confirm beneficiary eligibility and referral requirement.
19	NITTR	As per CGHS	Confirm current panel status with the hospital billing desk.

Important: Empanelment does not automatically guarantee cashless approval for every procedure. Final approval depends on your scheme, clinical diagnosis, documents, package availability and current policy rules.

For quick verification, call 0755 2468191, +91 98932 76207 or message the appointment desk on WhatsApp.

Insurance companies and TPAs

Insurance providers covered at Vision Care Eye Hospital

Vision Care supports eligible patients through the following insurance companies and TPAs for eye surgery, day-care procedures and IPD coordination. Cashless approval depends on policy terms, active coverage, pre-authorization and insurer/TPA approval.

S.No.	Insurance Company / TPA	Patient note
1	Star Health Insurance	Carry policy details, health card and ID proof for eligibility checking.
2	ICICI Lombard	Cashless or reimbursement support depends on policy terms and approval.
3	FHPL	TPA verification and pre-authorization may be required before surgery.
4	Care Health Insurance	Share policy number and health card with the billing desk.
5	Ericson TPA	Confirm active TPA coverage and required documents before admission.
6	Volo Health TPA	Pre-authorization and package approval may apply.
7	Medi Assist	TPA approval is required for cashless treatment where eligible.
8	SBI General Insurance	Coverage depends on active policy, waiting period and insurer approval.
9	Tata AIG Insurance	Bring policy details, ID proof and previous medical records.
10	East West / Volo	Confirm whether the claim route is through East West or Volo before admission.
11	HDFC ERGO Health Insurance	Cashless request may require diagnosis, procedure advice and estimated cost.
12	Cholamandalam	Policy and TPA details should be verified by the billing desk.
13	IFFCO Tokio	Coverage is subject to insurer approval and policy terms.
14	Medsave	TPA document verification may be required before IPD admission.
15	AKNA General Insurance	Confirm active coverage and approval process with the desk.
16	Universal Sompo General Insurance	Carry health card, policy number and ID proof for verification.
17	Aditya Birla	Cashless approval depends on policy eligibility and pre-authorization.
18	HITPA	TPA approval and claim documents may be needed for surgery/IPD.
19	Niva Bupa	Share policy details early so approval can be checked before surgery date.
20	Vidal TPA	TPA verification and pre-authorization may be required.
21	Vidal Health - CG	Confirm category, beneficiary details and claim route with the desk.
22	Go Digit	Coverage depends on policy terms, diagnosis and insurer approval.

Note: Insurance and TPA names can change their claim process from time to time. Please call the billing desk before admission to confirm current cashless availability for your exact policy.

Covered eye care support

Common services patients ask about under panel or IPD

The billing team can guide patients on whether their scheme supports OPD consultation, investigations, day-care surgery, IPD admission, medicines, lenses or surgical consumables.

Cataract surgery

Panel guidance for cataract evaluation, surgery package, lens choice, pre-authorization and discharge documents.

View cataract care

Retina procedures

Support for retina consultation, laser treatment, injections, vitrectomy and IPD planning when clinically required.

View retina care

Diabetic eye treatment

Screening, retinal imaging and specialist treatment planning for diabetic retinopathy patients.

View diabetic eye care

Documents to carry

Prepare these documents before visiting

Bringing complete documents helps the hospital team check eligibility faster and reduces delays in pre-authorization or admission planning.

Identity and beneficiary proof

Government ID, scheme card, employee card, pensioner card, beneficiary number or Ayushman/CGHS/ESIC details as applicable.

Medical records

Previous prescriptions, investigation reports, eye scans, diabetes records, current medicines and any previous surgery notes.

Approval papers

Referral letter, permission letter, pre-authorization form, entitlement certificate or department approval if your panel requires it.

Billing desk help

Confirm panel eligibility before your surgery date.

Share your scheme name and beneficiary details with the hospital team. The team will guide you on documents, approval path and expected admission process.

0755 2468191, +91 98932 76207 visicare.bpl@gmail.com E-7/378 Arera Colony, opposite Hanuman Mandir, 1100 Quarters, Bhopal 462016

Ask on WhatsApp

Send your scheme name, patient name and planned surgery or consultation requirement. The desk can tell you what to carry.

Message billing desk

Empanelled panels for eye surgery and IPD at Vision Care Bhopal.